Terms of Service

Acceptable Use Policy

When using our website and services, you agree to do so in a lawful and respectful manner. You may use our services for personal, non-commercial purposes or for legitimate business inquiries about our tea blending offerings.

You agree not to use our services to engage in any illegal, harmful, or abusive activities. This includes but is not limited to transmitting malicious code, attempting to gain unauthorized access to our systems, harassing other users or our staff, or misrepresenting your identity or affiliation.

Permitted Uses

Our services are intended for the following purposes:

• • Browsing information about tea blending and our services
• • Contacting us to inquire about custom blends, workshops, or herbal wellness options
• • Engaging our services for personal tea blending needs
• • Learning about tea preparation and blending techniques through our content

Prohibited Uses

You may not use our services for:

• • Any unlawful purpose or in violation of any local, national, or international law
• • Transmitting or distributing viruses, malware, or other harmful code
• • Attempting to interfere with or disrupt our services or servers
• • Collecting personal information about other users without their consent
• • Impersonating another person or entity, or misrepresenting your affiliation
• • Using automated systems to access our website without permission

Service Access Requirements

To use our services, you must be at least 18 years of age or have the permission of a parent or guardian. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account. If you believe your account has been compromised, please notify us immediately.

Fair Usage Guidelines

We ask that you use our services reasonably and respectfully. This includes not making excessive requests that could burden our systems, not abusing our consultation services, and treating our staff and community members with courtesy. We reserve the right to limit or suspend access to users who violate these fair usage principles.

Account Creation

Currently, our services do not require account creation to browse the website or submit contact inquiries. If we introduce account features in the future, you will be responsible for providing accurate information during registration and keeping that information current.

Account Security

If account features become available, you will be responsible for maintaining the security of your login credentials. We recommend using strong, unique passwords and not sharing your account access with others.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate access to our services at our discretion, particularly if we believe you have violated these Terms of Service, engaged in fraudulent activity, or pose a security risk. We will make reasonable efforts to notify you before taking such action, though immediate suspension may be necessary in some cases.

User Responsibilities

You are responsible for all activities conducted through your use of our services. This includes ensuring that any information you provide is accurate, keeping your contact details current, and complying with all applicable laws and these Terms of Service.

Service Uptime and Maintenance

We strive to maintain reliable access to our website and services, but we cannot guarantee uninterrupted availability. Our services may occasionally be unavailable due to maintenance, upgrades, or circumstances beyond our control such as network failures or natural events.

We will make reasonable efforts to schedule planned maintenance during off-peak hours and provide advance notice when possible. However, emergency maintenance may be performed without prior notice to address security issues or critical problems.

Feature Availability

The features and services we offer may change over time. We may add new services, modify existing ones, or discontinue features that are no longer viable or aligned with our business direction. We will provide reasonable notice before making significant changes that affect your use of our services.

Geographic Availability

While we aim to serve customers worldwide, certain services may not be available in all locations due to logistical considerations, ingredient sourcing limitations, or legal restrictions. We will inform you if your location affects our ability to provide specific services.

Service Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time. This includes changes to pricing, service offerings, website features, or operational procedures. Significant changes will be communicated through our website or via email to those who have contacted us previously.

Content Ownership

All content on our website, including text, images, logos, designs, blend formulations, educational materials, and other creative works, is owned by Blendcraft or our content providers and is protected by copyright, trademark, and other intellectual property laws.

License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website and content for personal, non-commercial purposes. You may view, download, and print content for your own reference, but you may not modify, distribute, reproduce, or create derivative works without our written permission.

Custom blend formulations created specifically for you during our services are for your personal use. While you may recreate these blends for yourself, you may not share, sell, or commercially distribute them without our agreement.

User-Generated Content

If you submit testimonials, reviews, feedback, or other content to us, you grant Blendcraft a perpetual, worldwide, royalty-free license to use, reproduce, and display that content for promotional and operational purposes. You retain ownership of your content but agree that we may use it to improve our services and showcase customer experiences.

Copyright and Trademark Notices

The Blendcraft name, logo, and other marks used on our website are our trademarks or those of our partners. You may not use these marks without prior written permission. If you believe content on our website infringes your intellectual property rights, please contact us with details of your claim.